Our holistic approach to customer success starts with your initial outreach to BindHQ.
BindHQ’s investment stretches across the entire lifecycle, eliminating the pain you typically experience when implementing legacy tech systems.
Before we can design and configure BindHQ to best solve your business challenges, our Solutions Team takes a deep dive into your commercial needs to uncover opportunities for growth and identify areas where BindHQ can help you deliver on your new business objectives.
Extracting maximum value from BindHQ requires a collaborative effort to zero in on your most pressing business challenges and determine how technology can help provide solutions. Our experienced Advisory Team can help guide you and your team through the process with reliable, focused insights grounded in experience and sector innovation.
A seamless deployment onto BindHQ is our primary objective with minimal user downtime. While no one deployment is identical, our Implementation teams use standardized project plans to deliver a consistent implementation experience and ensure that no steps are missed. Our methodical approach is designed to maximize our customer success and allow you to start transacting immediately.
No implementation is complete without a comprehensive training program. BindHQ University provides a complete package of online training videos and assessments designed to bring your users up to speed quickly and efficiently. Online courses are segmented to your user functions to minimize downtime and eliminate business interruption.
BindHQ is committed to supporting its customers through transition onto the platform and beyond. Our customer success team is accessible to you to work through and resolve any issues and on-going support enquiries.
Timeline is dictated by the BindHQ Product Tier that you choose for your firm. ➛ See Product Tiers